The Big Switch Off

It’s effectively, the end of the line for copper services. 


Need help with the Big Switch Off?

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BT has now stopped selling and supporting PSTN Network Connections and Wholesale Line Rentals as part of the Big Switch Off.
From 2027 they will switch these networks off.

Costs are on the rise!

As we approach the final switch-off date of the analogue network (January 2027), Openreach intends to increase the rental price of the impacted services throughout the course of 2026.

We have been notified that these price increases will be implemented via the following schedule:
  • 1st April 2026: 20% increase to all WLR and ancillary products*
  • 1st July 2026: 40% increase to all WLR and ancillary products*
  • 1st October 2026: 40% increase to all WLR and ancillary products*
*Impacted services for the price change:
Analogue telephone lines, Multiline and ISDN circuits
All ancillary services attached to the above products (e.g. Care Levels and functionality services such s Call Forwarding)

Pre-existing legacy services can still be used until switched off in January 2027, but you cannot source any new services or modify existing ones.
Businesses are now being operationally impacted by this, increasing project budgets and extending timelines. The sooner you act, the fewer hurdles you will face such as reduced options, increased disruption, and higher costs.

  

What are my options?

One option is to move to a fibre service and embrace the Cloud, using one of the many cloud solutions we can deliver. 

If you have a lift line or analogue line that underpins another service, this can be migrated, but likely on a higher tariff and subject to changes further down the line.

Not sure where to start with the Big Switch Off? Don’t worry, we can help!

Convergence will guide you through the whole process to make it as easy as possible, resulting in a communications solution that won’t be affected by The Big Switch Off and actually improves business performance.

It’s time to upgrade

Until you upgrade, the agility of your business communications will be severely limited; this legacy technology now lacks the flexibility to expand or adapt to your needs. Upgrading will not only modernise your workplace, but also improve internal and external communications, business processes, and potentially your customer experience.

  

Get ahead in the Cloud

By hosting your telephony in the Cloud with either IP or SIP telephony, it will be much easier to manage and flex your communications platform your way and add on applications and new technology when required.

The Cloud also upgrades your business continuity and increases security, and if a line fails then it can be set to automatically switch over to another. If faced with the unforeseen, like another pandemic, then you can easily set up staff to work from home where they can access the same features and functionalities that they can in the office. Capabilities like flexible call routing put you in driving seat with routing plans, or let you change things as needed, then and there.

What are you waiting for?

Act now to futureproof your communications and greatly benefit your business.
Contact our experts to discuss your requirements, and we will organise the best solution for you.



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Convergence Communications Ltd
Hall Barn Road Business Park, Isleham, Ely, Cambridgeshire CB7 5RJ
Telephone: 01638 783620

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