Professional Services

Convergence look after several businesses in this sector including accountants, financial advisor, wealth managers and solicitors.

Convergence looks after several businesses in this sector including accountants, financial advisor, wealth managers and solicitors.

We understand the sensitivity of your business and can recommend suitable features which will enhance your business such as long-term call recording solutions, transcription, and AI. Long-term call recordings are a must-have within the financial & legal sector. In addition, we can utilise AI with transcription to help you segment those recordings and easily refer to them. Recordings can be kept for up to 7 years giving our clients peace of mind in a highly regulated industry.

We understand that your time is precious and that calls (and recordings) need to be easily accessed.

Cloud Telephony Partners

Wildix

Convergence Communications are proud partners with Wildix, an international leading provider of cloud telephony.

Our journey with Wildix began in 2018 and very quickly, we achieved Gold Status in 2019, a testament to our relationship and high standard of customer service.

Convergence offers customers the Wildix portfolio, consisting of the most up to date cloud telephony and video conferencing solutions

CallSwitch One

Convergence Communications are a proud partner of Telco Switch, a market leading cloud telephony provider.

The partnership with Telco Switch was formed in 2021 and Convergence markets their leading cloud product, CallSwitch One. CallSwitch One is another flagship product for Convergence and is the 2nd generation product of an already popular platform

Horizon with Webex & Teams

Horizon with Webex is an optional calling and collaboration tool included with Gamma’s Horizon Cloud platform. It integrates seamlessly with Microsoft Teams, giving users the choice to work within Webex or Teams. Webex features run on Cisco’s cloud, while Teams users can make voice calls directly through the familiar interface with an included dial pad

Operator Connect

Operator Connect allows users to make voice calls within Microsoft Teams while utilizing Gamma’s voice network to deliver calls directly into Teams.

This service enables calling and adds a range of additional call control features to Microsoft Teams, which would otherwise not be possible. Gamma guarantees quality of service (QoS), providing businesses with the reassurance they need

SMOOTH TRANSFER OF OUR PHONE SYSTEMS

I would like to say a big thank you to your team in the smooth transfer of our phone systems, both Lauren and Hannah have been amazing even to the extent of recording the training to ensure we were all up and running and we all fully understood the system. I would highly recommend Convergence Communications - you are a 5-star service provider. Once again thank you for all the help and support that has been given during the transition of our business you took the stress away.

Fig HR - Cambridge