Splash

Managed Services

Convergence provides a turn-key experience from the initial consultation to the final delivery and implementation. In between, you’ll be guided through the process by our Project Management Team



Once your telephone system has been installed, you’ll be allocated a dedicated Account Manager who will be your single point of contact for any queries. We pride ourselves on offering a personable service which means you’ll be on first name terms with our team.

During the implementation phase, your dedicated Project Manager will guide you through the process to ensure we deliver exactly what we’ve promised. This six-week process is managed meticulously.


The Support Team provide peace of mind to all clients ensuring your solution is always running smoothly. In the event of any issues, they will be on hand to provide support. Out in-house ticketing system allows us to manage this process quickly and efficiently.

Convergence also runs its own billing platform which means everything is handled in-house. This covers line rental, call packages, VoIP & SIP trunks, and broadband. As a client, you will have access to our Finance Team which means we can answer any billing questions you may have.

One of key objectives was to create an environment where we’re easy to contact. We create personable relationships with our clients through our dedication to customer service.


SMOOTH TRANSFER OF OUR PHONE SYSTEMS
I would like to say a big thank you to your team in the smooth transfer of our phone systems, both Lauren and Hannah have been amazing even to the extent of recording the training to ensure we were all up and running and we all fully understood the system. I would highly recommend Convergence Communications - you are a 5 star service provider. Once again thank you for all the help and support that has been given during the transition of our business you took the stress away.



Contact our team


Please contact us with any questions or comments using the information below. We look forward to hearing from you.
Alternatively, our contact details can be found below:


Send Message

Please note that all calls are recorded for training and quality control purposes.
Convergence Communications Ltd
Hall Barn Road Business Park, Isleham, Ely, Cambridgeshire CB7 5RJ
Telephone: 01638 783620

You talk - We listen


Facebook
Instagram




  Call the Sales Team
01638 783620
08:30-17:30 | Monday-Friday

  Email our Sales Team
info@convergencecomms.com


  Chat with our Sales Team
08:30-17:30 | Monday-Friday