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About Us

Then and now


Convergence Communications was formed in June 2004 by three friends: Oliver Shevki, Lee Harrison, and Phillip Clayton-Smith, who still run the business today. Previously, they had been involved in telecoms, telecoms engineering and internet sales and decided to create a business offering a personal and professional service.

Since then – 20 Years forward, Convergence has won multiple awards and prides itself on delivering a complete and integrated communications solution.

From the initial consultation to a complete project management process for the implementation; in line with the customer’s exact requirements. Full user and administration training is also provided with every installation, with ongoing technical support and a 24/7 helpdesk.


The team are hugely experienced, and the feedback received (about the team) is always excellent, from customer service and commercial, right through to the engineers!

As the telecoms industry has evolved, so to has Convergence. Investing heavily in its own billing platform giving clients peace of mind knowing they’re in capable hands.

With a wide range of products to choose from Convergence can service your business, no matter the size or sector. From a small micro business or a Nationwide organisation with multiple sites, Convergence Communications has the solution for you.



Our Vision

To be a trusted and reputable communications provider of innovative services, delivered through our profesionalism, integrity and customer focus.

Excellence
We strive to exceed the expectations we set for our customers
Team work
To build a successful team based on our respect and trust in each other
Positivity
Our enthusiasm and 'can-do' attitude generated a fun and happy working environment
Pride
We take pleasure in achieving our goals working together and supporting our customers


Timelines


2023Xelion partnership formed
2022Convergence granted TelcoSwitch Platinum Partner status
2021TelcoSwotch partnership formed
2020Convergence wins Cambridgeshire Telecoms Specialist of the Year
2019Convergence granted Wildix Gold Partner status
2018Wildix partnership formed
2015Convergence first Cloud Solution Horizon sold
Convergence wins Chamber of Commerce Product of the Year
2014Billing platform launched
2013Gamma partnership formed
2010Convergence wins NBA Innovative Techology Award
2009Convergence wins NBA Business of the Year
2008Convergence wins Excellence in NEC Customer Support Nationwide
2007Convergence wins Best NEC Newcomer
Convergence wins NBA Best Small Business of the Year
2006Convergence moved to Isleham
Convergence gains NEC partner accreditation
2004Convergence formed

Awards


Cambridgeshire Telecoms Specialist of the Year 2020
Cambridgeshire Telecoms Specialist of the Year 2020
Chamber of Commerce Product of the Year 2015
Chamber of Commerce Product of the Year 2015
Excellence in NEC Customer Support 2008
Excellence in NEC Customer Support 2008
NBA Best Small Business of the Year 2007
NBA Best Small Business of the Year 2007




Contact our team


Please contact us with any questions or comments using the information below. We look forward to hearing from you.
Alternatively, our contact details can be found below:


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Convergence Communications Ltd
Hall Barn Road Business Park, Isleham, Ely, Cambridgeshire CB7 5RJ
Telephone: 01638 783620

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  Call the Sales Team
01638 783620
08:30-17:30 | Monday-Friday

  Email our Sales Team
info@convergencecomms.com


  Chat with our Sales Team
08:30-17:30 | Monday-Friday