Convergence Communications was formed in June 2004 by three friends: Oliver Shevki, Lee Harrison, and Phillip Clayton-Smith, who still run the business today. Previously, they had been involved in telecoms, telecoms engineering and internet sales and decided to create a business offering a personal and professional service.
Since then – 20 Years forward, Convergence has won multiple awards and prides itself on delivering a complete and integrated communications solution.
From the initial consultation to a complete project management process for the implementation; in line with the customer’s exact requirements. Full user and administration training is also provided with every installation, with ongoing technical support and a 24/7 helpdesk.
The team are hugely experienced, and the feedback received (about the team) is always excellent, from customer service and commercial, right through to the engineers!
As the telecoms industry has evolved, so to has Convergence. Investing heavily in its own billing platform giving clients peace of mind knowing they’re in capable hands.
With a wide range of products to choose from Convergence can service your business, no matter the size or sector. From a small micro business or a Nationwide organisation with multiple sites, Convergence Communications has the solution for you.
Our Vision
To be a trusted and reputable communications provider of innovative services, delivered through our profesionalism, integrity and customer focus.
Excellence
We strive to exceed the expectations we set for our customers
Team work
To build a successful team based on our respect and trust in each other
Positivity
Our enthusiasm and 'can-do' attitude generated a fun and happy working environment
Pride
We take pleasure in achieving our goals working together and supporting our customers
Timelines
| 2023 | Xelion partnership formed |
| 2022 | Convergence granted TelcoSwitch Platinum Partner status |
| 2021 | TelcoSwotch partnership formed |
| 2020 | Convergence wins Cambridgeshire Telecoms Specialist of the Year |
| 2019 | Convergence granted Wildix Gold Partner status |
| 2018 | Wildix partnership formed |
| 2015 | Convergence first Cloud Solution Horizon sold Convergence wins Chamber of Commerce Product of the Year |
| 2014 | Billing platform launched |
| 2013 | Gamma partnership formed |
| 2010 | Convergence wins NBA Innovative Techology Award |
| 2009 | Convergence wins NBA Business of the Year |
| 2008 | Convergence wins Excellence in NEC Customer Support Nationwide |
| 2007 | Convergence wins Best NEC Newcomer Convergence wins NBA Best Small Business of the Year |
| 2006 | Convergence moved to Isleham Convergence gains NEC partner accreditation |
| 2004 | Convergence formed |
