Welcome to Convergence Communications

Slide background

Our cloud-based hosted solution,
Horizon enables Convergence to
provide the ultimate
flexible solution

Slide background

Convergence is proud to be assoicated
with NEC espcially as they are the
largest manufacturer of telephone
systems Worldwide.

Slide background

Convergence has had a long affiliation with
Samsung which enables us to continue to deliver
Samsung telephone systems
and Samsung handsets.

Slide background

The NEC SV9100 is NEC’s
top-selling telephone system
as it’s ideal for virtually
every business

Convergence Communications is a telecoms specialist delivering both Samsung and NEC solutions plus our cloud-based solution Horizon, to the SME marketplace.

As an accredited NEC and Samsung partner, Convergence is ideally placed to provide our clients with the right telephone system for their business. From our bespoke office in Isleham, we are able to install throughout East Anglia and across the whole of the UK. We have also developed a cloud-based hosted solution which is ideal for businesses with a mobile workforce.

All Convergence Engineers are fully accredited and we pride ourselves on providing the very highest levels of customer support.

As part of our service, we provide a maintenance support agreement with every system that we provide and install; this provides our customers with complete peace of mind.

Maintenance Support Packages

So why Convergence?

Convergence is an independent, multi-award winning telecoms company whom has been recognised both locally and nationally within the industry. In fact, over the past 12 years, Convergence has collected no less than 7 awards with two presented directly from NEC for ‘Best UK Dealer’ and for ‘Excellence in Customer Support’. More recently, our billing platform was accredited with ‘Product of the Year’ at the Newmarket & District Chamber of Commerce event.

Testimonials

We have a large number of satisfied clients and a number of them have volunteered testimonials which again are featured on this site. Therefore, if you require a new telephone system or are relocating, please contact one of our team and we’ll happily build a solution for you.

We will even liaise with BT on your behalf to organise new telephone lines and ensure the right contract term and tariff is implemented.

 

Testimonial

Again, Convergence has worked with Codair Design for a number of years and have continued to work closely with them. Here is what their Head of IT, Alan Wheeler had to say…

“We have used the services of Convergence Communications since 2005 when initially, they took on the maintenance of our ageing Panasonic telephone system. Shortly afterwards, in April 2006, they installed a new Intertel Axxess system.

The new system necessitated the revision of our Cat5e network infrastructure which handles data transfer for our computer networks and telephones. A new patch panel cabinet was installed to provide additional patch ports for around 60 new outlets in our sales offices.

Much of the work was done in normal working hours with no disruption to the daily working of our offices and staff. The final changeover was done after hours at the weekend and training for staff on the new Axxess system was arranged for the following Monday with Convergence staff on hand to ensure there were no snags. The whole process was practically seamless and our staff and customers suffered no inconvenience.

Since the installation of the Intertel Axxess system, the support under our maintenance agreement has been excellent providing us with virtually trouble free telephone communications.”

– Alan Wheeler, The Codair Group.