Welcome to Convergence Communications

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Convergence is proud to be assoicated
with NEC espcially as they are the
largest manufacturer of telephone
systems Worldwide.

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Convergence has had a long
affiliation with Samsung which
enables us to continue to deliver
Samsung telephone systems
and Samsung handsets.

Convergence Communications is a telecoms specialist delivering both Samsung and NEC solutions plus our cloud-based solution Horizon, to the SME marketplace.

As an accredited NEC and Samsung partner, Convergence is ideally placed to provide our clients with the right telephone system for their business. From our bespoke office in Isleham, we are able to install throughout East Anglia and across the whole of the UK. We have also developed a cloud-based hosted solution which is ideal for businesses with a mobile workforce.

All Convergence Engineers are fully accredited and we pride ourselves on providing the very highest levels of customer support.

As part of our service, we provide a maintenance support agreement with every system that we provide and install; this provides our customers with complete peace of mind.

Maintenance Support Packages

So why Convergence?

Convergence is an independent, multi-award winning telecoms company whom has been recognised both locally and nationally within the industry. In fact, over the past 12 years, Convergence has collected no less than 7 awards with two presented directly from NEC for ‘Best UK Dealer’ and for ‘Excellence in Customer Support’. More recently, our billing platform was accredited with ‘Product of the Year’ at the Newmarket & District Chamber of Commerce event.

Testimonials

We have a large number of satisfied clients and a number of them have volunteered testimonials which again are featured on this site. Therefore, if you require a new telephone system or are relocating, please contact one of our team and we’ll happily build a solution for you.

We will even liaise with BT on your behalf to organise new telephone lines and ensure the right contract term and tariff is implemented.

 

Testimonial

Convergence has been working with Lola Cars for a number of years maintaining their telephone system. As you can imagine from a company of this size, their needs might exceed those that you’d associate with an SME business. Lola have several sites which places a huge demand on their telecoms infrastructure. Convergence has successfully maintained this infrastructure and has developed an excellent working relationship with this customer.

Here is what Lola’s IT Manager, Chris Caffyn had to say about Convergence…

Convergence Communications has worked with Lola for several years. Reliable communications are essential to us and our confidence in Convergence’s ability to deliver has been repeatedly justified, as they have consistently shown an outstanding degree of technical ability and, just as importantly, an exceptional level of customer service.”

– Chris Caffyn – IT Manager, Lola Cars