Welcome to Convergence Communications

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Our cloud-based hosted solution,
Horizon enables Convergence to
provide the ultimate
flexible solution

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Convergence is proud to be assoicated
with NEC espcially as they are the
largest manufacturer of telephone
systems Worldwide.

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Convergence has had a long affiliation with
Samsung which enables us to continue to deliver
Samsung telephone systems
and Samsung handsets.

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The NEC SV9100 is NEC’s
top-selling telephone system
as it’s ideal for virtually
every business

Convergence Communications is a telecoms specialist delivering both Samsung and NEC solutions plus our cloud-based solution Horizon, to the SME marketplace.

As an accredited NEC and Samsung partner, Convergence is ideally placed to provide our clients with the right telephone system for their business. From our bespoke office in Isleham, we are able to install throughout East Anglia and across the whole of the UK. We have also developed a cloud-based hosted solution which is ideal for businesses with a mobile workforce.

All Convergence Engineers are fully accredited and we pride ourselves on providing the very highest levels of customer support.

As part of our service, we provide a maintenance support agreement with every system that we provide and install; this provides our customers with complete peace of mind.

Maintenance Support Packages

So why Convergence?

Convergence is an independent, multi-award winning telecoms company whom has been recognised both locally and nationally within the industry. In fact, over the past 12 years, Convergence has collected no less than 7 awards with two presented directly from NEC for ‘Best UK Dealer’ and for ‘Excellence in Customer Support’. More recently, our billing platform was accredited with ‘Product of the Year’ at the Newmarket & District Chamber of Commerce event.


We have a large number of satisfied clients and a number of them have volunteered testimonials which again are featured on this site. Therefore, if you require a new telephone system or are relocating, please contact one of our team and we’ll happily build a solution for you.

We will even liaise with BT on your behalf to organise new telephone lines and ensure the right contract term and tariff is implemented.



Remtec have been a customer of Convergence for the past few years and the new system provided them with additional functionality and we continue to have a great working relationship with them. Lorna Mayo, the Office Manager comments…

“Convergence installed our new phone system at the end of 2009 when our existing contract came up for renewal.


• Oliver Shevki, Director came to our office to talk through new system options, benefits and the install process
• Engineers were onsite during the installation which was completed with minimal disruption
• Engineers provided training on using the phones and are always on call to assist with any questions.
• Reduction in ongoing monthly costs

The whole process from start to finish was seamless and with limited disruption.”

– Lorna Mayo, Remtec Search & Selection