On Hold Messaging

Convergence has teamed up with one of our customers to offer this unique service. We can provide a professionally recorded music on hold message to help promote your business.

With this new facility, you can provide your customers with additional information about your company ranging from; announcing current and future events, introducing new services, informing your customers of any additional services, introducing callers to areas of your business they were previously unaware of, improving sales by increasing enquiries, enhancing your company image and pointing your customers towards your company website. 

Our solution provides royalty free music and professionally written scripts using voice over artists to create a professional advert for your company.  This solution can be provided with a new system or indeed added to an existing system. For a demonstration, simply call Convergence on 0844 5391850 and ask to be 'put on hold' so that you can listen to a great example. 

We use it within our business and strongly recommend that you use it in yours. For more information, contact a member of our sales team or speak with your Account Manager, Lauren Horncastle.