• Our installation was smooth, and any challenges were resolved efficiently with no fuss. Craig Seymour, Granta Design
  • The installation of our new system by Convergence was seamless with limited disruption. Lorna Mayo, Remtec
  • Convergence installed our system and provided an excellent service. Rachel Kitt, Huntingdon Regional College
  • I would absolutely recommend Convergence for all of your telephony needs. Ian Clemson, The Best Of
  • Convergence are very knowledgable within their field and are highly reliable. Chris Walthew - MD, Prospect Research
  • I have confidence in recommending Convergence to our all of our clients. Greg Sewell, Cambridge Networks
  • Moving office is very stressful. Thanks to Convergence, the whole transition was very smooth. Gwen Baron, Baron Design
  • One thing that stands out about Convergence is a very strong customer service ethic. Andy Irvine - MD, Boldfield
  • I would have no hesitation in recommending Convergence. Graham Abbey - MD, Factotum
  • Any problems have been dealt with very efficiently by Convergence. Andrew Bradshaw - Owner, Bradshaws
  • I have absolutely no hesitation in recommending Convergence. Kalpesh Vedara, Graduate Prospects
  • A big thank you to the team for making our new office move so smooth. Sarah Wilkin - Founder, Honey PR
  • Convergence saved us £1000s. It was easy and painless, I'll recommend them. Raf Silver, Silver Fitzgerald
  • Convergence have constantly showed an outstanding degree of technical ability. Chris Caffyn, Lola Cars
  • Convergence has always provided us with a first class service. Chris Thompson - MD, Ski Famille
08700 332400
sales@convergencecomms.com
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Tech Centre

Tech Centre

 

Helpdesk Operator

Fronting the Engineering Department is our designated Helpdesk Operator. The Helpdesk is your first port of call in the event of a fault. When a fault occurs, it will be logged and then passed onto the relevant Engineer. The Engineer will then repsond accordingly depending on the severity of the problem.

 

Increase Your Support

As part of your maintenance support contract, you will of course have access to the Engineering team. If you'd like to increase the level of support you receive, you can also upgrade to either or 'Silver' or 'Gold' packages. The 'Silver' package will provide cover to include Saturday's (which a lot of our retail customers take advantge of) and the 'Gold' package provides 24/7 support (a lot of our Doctor's Surgeries and Vets have this level of support).


 

 

 

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Our Partners

  • Our Partners - BT
  • Our Partners - BNI
  • Our Partners - FSB


  • General Enquiries

    08700 332 400

  • Maintenance Support

    0844 8844 002

  • Mobile Support

    0844 8844 003
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