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Note: All calls to and from Convergence are recorded for training purposes.
Our Strategic Partners
We believe in adding value to every aspect of your experience with us.
To help us accomplish this, we have partnered with a number of professional suppliers, manufacturers and industry-leading developers in giving you the upper hand in your business.
Below, are some of our partners with whom we have a natural synergy and passion to deliver the right solution for every need.
Convergence has a close relationship with BT in terms of ordering new line services for our customers. We have teamed up with a number of BT Local Business Teams which ensures that we can project manage our customer installations.
Telstra
In order offer our customers a true telephony solution, Convergence has formed a number of strategic partnerships with a number of key players. Not only are we partnered with NEC and Samsung, but we have a strong relationship with Telstra, the 4th largest network provider in the World.
Convergence has access to Telstra's complete product portfolio. This means we are able to deliver very comprehensive voice and data packages ranging from new digital line installations, competitive call packages, broadband and IP based solutions.
Convergence has been partnered with Telstra since the company was formed in 2004.
Read more about our Call Packages
TML
TML provides complete communications solutions to its business customers.
A Business To Business Provider
TML are a business-to-business provider of quality communications services operating via a nationwide network of resellers to bring cost effective mobile, fixed and data communications to the business market. We believe that "your success is ours" so with that in mind we strive to achieve success through mutual support and commitment. We are an open, honest and straight company who are prepared to listen to our customers needs to retain and build mutually beneficial relationships.
One Stop Shop Ethos - Best of Breed Partners for all Comms Needs
As an end-to-end service provider we always work with "best of breed" partners that include ntl, Energis, BT, Cellnet. Our one stop shop approach to business communications means that we can provide you with some interesting solutions for your business communications; for instance:
You can have all, or any combination of mobile, data and fixed line communication solutions on one bill with one point of contact. It is also a perfect opportunity for you to take advantage of increased aggregated discounts.
Focusing exclusively on the business market allows TML to better understand its customer's needs. Communication is fundamental to successful business - so services need to be reliable, they must be of good quality, and be competitively priced. Bringing provider services together as one solution, charged on one bill, with one customer care point of contact gives TML customers more time to concentrate on what they do best - business. Minimum hassle, Maximum profit for you.
Cambridge Networks
Cambridge Networks are an independent computer consultancy, specializing in providing Service Support and Supply of computing solutions for small to medium sized businesses in and around the Cambridgeshire area.
Davisons
Davison Communications is a strategic partner of Convergence and has
been for the past 18 months. This partnership enables Convergence to
provide the very highest standards in mobile and wireless
communications in both the retail and corporate sectors across the UK.
For our business clients, Convergence is are able to offer a "managed mobile phone service" to optimise operational benefits tailored to each company. Companies are also updated every three months of any changes within the industry, thus ensuring that their accounts are managed efficiently.
We are able to offer a wide range of products ranging from one mobile phone to a suite of blackberry and various other data devices allowing our customers to become truly mobile.
Davisons are a leading Vodafone and 02 house and provide Convergence with 1st class support.
Wildings
Wildings Professional Systems provides IT support services to small and medium size enterprises. To most of their smaller clients, they become their virtual IT department because they outsource all their IT related services to us. We also provide a second line support service to larger companies that employ in-house support personnel.
Argo Technologies
Argo Technologies offer notebooks, TFT and LCD Screens, Printers and Ink Consumables .
Samsung Product Set
Convergence chose to partner with Samsung as two of the Directors have had strong ties with Samsung for the best part of 25 years. Samsung makes up about 50% of our customer base and a lot of those relationships have been built over several years.
The product portfolio is dominated by the DCS and the 7000 range. Historically, the DCS range has flooded the market in East Anglia and Convergence continues to support this very popular range.
The DCS range is made up of the Compact I & II and the 816. The newer 7000 range now offers Samsung and Convergence customers the very latest in technology.
The range is made up of the 7100, 7200 and the 7400. The 7100 is ideal for the smaller end user and the 7400 is designed for larger end customer and call centre environments.
NEC Product Set
Convergence is also committed to NEC and has a long standing relationship with this manufacturer.
All NEC systems are software driven which means new features are added transparently. Again, NEC makes up about 40% of our customer base.
The range consists of the 8100, XN120 and the Aspire.
The SV8100 offers centralised management of phones, data systems, platforms amd much more.
The XN120 is based at the SME marketplace offering cost effective, feature rich telephony.
The Aspire is the 'big brother' of the XN120 and is designed for customers with a slightly expanded requirement.
Both switches are IP enabled and offer flexible and scalable telephony.
Inter-Tel Product Set
Inter-Tel represents our larger customers as this switch is aimed at the higher end of the market.
The Inter-Tel Axxess and CS5000 are both feature rich switches that are aimed at larger clients who require a complex and very flexible switch. Again, we are committed to this manufacturer and have a large number of Inter-Tel clients.
Read more about our Inter-Tel Products
Further Information
Convergence has also have teamed up with a number of local companies such as Argo Technologies and Grosvenor Workspace as well as a number of National companies such as Bond Partners and TML.
All of these partners add value to the Convergence proposition.
