Services and Features

Support and Maintenance

Case Studies from our clients

Convergence Communications has a large number of satisfied clients who are more than happy to share their experiences to our both our existing customer base and our existing prospects.

Below are a number of client who wanted to share their thoughts.

  Chris Caffyn, IT Manager - Lola Cars
Convergence has worked with Lola for several years.
Reliable communications are essential to us and our confidence in Convergence's ability to deliver has been repeatedly justified, as they have consistently shown an outstanding degree of technical ability and, just as importantly, an exceptional level of customer service.

  Kalpesh Vadera, Computing Manager - Graduate Prospects
We at Graduate Prospects recently upgraded our phone system to an Inter-Tel Axxess phone system after performing comprehensive research into the technology available in the market.

We found that the added functionality that the Inter-Tel had over other systems we had reviewed left us with no choice.
The functionality we required at the time was easily provisioned but has provided future proofing for us as we have started using some of the features we never envisaged using.
Functionality wise, it copes easily with what we want and much more.

We recently took advantage of the systems VOIP compatibility by seamlessly integrating our new London office phones with our phone system at the Head Office in Manchester. End users in London are available through normal extensions and the quality of conversation is clear as a whistle.

This has opened up avenues for home working - all we need is a VOIP phone and a broadband connection and we can integrate them at very low cost.

To maintain this system we use Convergence Communications Limited whose staff we have dealt with for over 7 years. In that time we have found them to provide excellent levels of support and integrity.

This is why we repeatedly renew our contract with them. I have no hesitation in recommending the Inter-Tel phone system to any company looking for a functionally rich, reliable and easy to use phone system, and recommend Convergence Communications as the ideal partner to support it.

  Paul Williamson, Head of Finance - Fonestarz Media Limited
Convergence Communications have always provided us with a first class, professional and reliable service.

Over the last couple of years they have been invaluable in helping us manage and develop our communication systems in order to keep pace with the growth of our own business. On the rare occasions when we have experienced problems, their response time has been exceptional.

  Andrew Bradshaw, Owner Bradshaws Estate Agents, Cambridge
Convergence identified our requirement and recommended a product which saved us money compared to other systems that were quoted which were over specified. The NEC system made an immediate difference to our efficiency and the smooth running of the office. We have had very little problems with the system and any minor problems that have occurred have been dealt with very efficiently by Convergence.

How Can We Help You?
Ask us today how we can help your business grow?

Other Markets

Convergence provides services to a diverse range of markets, some of which are listed below.

Areas covered include:
  Accountants
  Art & Design
  Aviation
  Beauty & Cosmetics
  BioScience
  Building & Construction
  Conferencing
  Courier
  Council
  Dentist
  Distribution
  Education
  Electrical
  Engineering
  Estate Agents
  Farming
  Financial
  Florist
  Forestry
  Freight
  Health & Medical
  Horse Racing Industry
  Hotel
  Haulage
  IT & Computing
  Kennels
  Leisure
  Logistics
  Mail Order
  Manufacturing
  Marketing & PR
  Media
  Motor Industry
  Packaging
  Painting & Decorating
  Photography
  Printers
  Property
  Pubs & Restaurants
  Publishing
  Recruitment
  Retail
  Security
  Sign Writing
  Solicitors
  Taxi Firms
  Trade Industries
  Travel
  Veterinarian